Terms & Conditions

Effective Date: 01-01-2026
Website: www.florisent.com

Welcome to Florisent Perfume. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions govern your use of the Florisent Perfume website and services. By accessing this site or placing an order, you accept these terms in full.

If you do not agree, please do not use our website.

2. Eligibility

• You must be at least 18 years old to make a purchase.

• You agree to provide accurate, complete, and current information during checkout.

3. Products & Pricing

• All prices are listed in INR.

• Prices are subject to change without prior notice.

• We make every effort to display product colors and descriptions accurately. However, actual colors may vary depending on device settings.

• We reserve the right to limit quantities or discontinue products at any time.

4. Orders & Payments

• Once you place an order, you will receive an order confirmation email.

• We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing

  • Payment issues

  • Suspected fraud

  • Product unavailability

Accepted payment methods:

• Credit/Debit Cards

• UPI / Net Banking

• Wallets

• COD (if applicable)

Orders are processed only after successful payment confirmation.

5. Shipping & Delivery

• Orders are processed within 2-3 business days.

• Delivery timelines may vary depending on location.

• Florisent is not responsible for delays caused by courier partners, customs, or unforeseen circumstances.

• Risk of loss passes to the customer upon delivery.

6. Returns & Refunds

Due to hygiene and safety reasons, perfumes are non-returnable once opened.

We accept returns only if:

• The product is damaged during delivery.

• The wrong product was delivered.

Conditions:

• Return request must be raised within 48 hours of delivery.

• Product must be unused and in original packaging.

• Proof (photo/video) may be required.

Refunds (if approved) will be processed within 3-5 business days to the original payment method.

7. Intellectual Property

All content on this website including:

• Logo

• Product images

• Text

• Designs

• Branding elements

are the exclusive property of Florisent Perfume and may not be copied, reproduced, or distributed without written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt to hack, damage, or disrupt the site.

• Submit false or misleading information.

9. Limitation of Liability

Florisent Perfume shall not be liable for:

• Indirect or consequential damages

• Allergic reactions or skin sensitivities (customers are advised to check ingredients before use)

• Delays caused by third-party shipping partners

Maximum liability shall not exceed the purchase price of the product.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We do not sell or rent customer information to third parties.

11. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our control, including:

• Natural disasters

• Government restrictions

• Strikes

• Supply chain disruptions

12. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

14. Contact Us

For any questions regarding these Terms, please contact:

Florisent Perfume
Email: florisent.perfume@gmail.com
Phone: +91-7976298846